Customer Centria is a Global Customer Management Company enabling transformational customer experiences for clients.

A bouquet of services which covers Customer Intelligence and Insight Mining, to Customer Contact and Campaign Management, to Execution & Measurement and Interactive Contact & Delivery powers clients towards customer centricity.

With the Customer Centria value proposition, you can engage with and delight your Customers by Transforming your Marketing and Customer Engagement Initiatives, take insightful decisions, execute with enhanced operational efficiencies, and derive maximum value of creating a delightful Customer Experience.

Customer Centria has proven capabilities across verticals with tailor made services for sectors such as Banking, Financial Services, Insurance, Retail, Telecom and Consumer Goods which include  

• Technology Management and Advisory
• Customer Intelligence, Predictive Modeling and other Analytic services
• Designing end to end campaign management integrated solution with various e-channels
• Multi digital marketing services (including Social Media/ Online Media / Customer Interaction platforms from websites to virtual worlds)